Refund policy

At Baby Mimico, each item is made to order and often personalised, which means we are unable to accept returns or exchanges for change of mind. We encourage you to choose carefully when placing your order.

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Faulty or Incorrect Items

If your order arrives faulty or incorrect, please contact us within 7 days of receiving your item. We’ll review the issue and work with you to provide a replacement or refund where appropriate.

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Our Commitment

We put love and care into every piece, and your happiness matters to us. If something isn’t right, please reach out — we’ll always do our best to ensure you feel taken care of.